Reports to: Senior Property Manager

Overview:
The Property Management team at Wangard Partners is seeking a motivated and detail-oriented individual who is eager to learn and grow within the commercial real estate industry. The ideal candidate is a self-starter who is ready to make meaningful contributions to the overall performance of the company and support our growing industrial portfolio of over 6 million square feet.

The Assistant Property Manager (APM) will work closely with the Senior Property Manager to support all aspects of property operations, including maintenance coordination, tenant relations, accounts payable, reporting, contract and vendor management, property inspections, risk management, and budget assistance. This is a dynamic role requiring strong organizational skills, the ability to prioritize in a fast-paced environment, and comfort working independently in the field.

Primary Duties

Prepare and process service agreements and purchase orders. Assist with RFP creation and review of vendor proposals.
Assist with monthly accounts receivable (A/R) collections and follow-up as directed.
Maintain and update Property Quick Start Guides and tenant contact databases.
Ensure all invoices are processed with proper documentation in accordance with company procedures.
Support the management of property inspection and maintenance tracking systems.
Coordinate with maintenance staff to schedule and confirm completion of service requests.
Prepare and administer tenant satisfaction surveys.
Assist with preparation and submittal of monthly variance reports and annual budgets; ensure all deadlines are met.
Support the administration of move-in/move-out checklists in collaboration with the property management team.
Conduct quarterly property inspections independently and report findings; assist Senior PM with additional inspections as needed.
Assist in obtaining competitive bids and coordinating services through the RFP process.
Support coordination of tenant improvement and capital projects.
Plan and coordinate tenant special events in collaboration with the Senior PM.
Set up and maintain vendor files, including tracking and collection of Certificates of Insurance (COIs).
Ensure vendor and tenant COIs meet company standards; follow up as needed for compliance.
Prepare incident reports and assist in risk management documentation.
Support acquisition and disposition processes as assigned.
Follow all company and department policies and procedures.
Participate in performance goal setting and periodic check-ins.

Knowledge, Skills and Abilities

Interest in a long-term career in real estate.
Customer service experience required.
Microsoft Office proficiency required.
Ability to adapt to changing priorities and management styles.
Ability to communicate with tenants and coworkers in a professional manner.
Willing to develop problem-solving skills and a strong work ethic.
Able to work under pressure, including prioritizing competing demands and meet deadlines.
Able to establish systems to organize and handle workload.
Promote and foster positive working relationships with clients, tenants, co-workers, management, and corporate staff.

Knowledge, Skills, and Abilities

Strong interest in a long-term career in commercial real estate.
Prior customer service experience required.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
Excellent communication and interpersonal skills; ability to interact professionally with tenants, vendors, and coworkers.
Highly organized, with the ability to manage multiple priorities and meet deadlines.
Flexible and adaptable to changing priorities and management styles.
Willingness to develop problem-solving skills and a strong work ethic.
Ability to work independently and follow through with minimal supervision.
Demonstrated ability to establish systems for effective workload management.
Collaborative and team-oriented approach with a commitment to positive working relationships.
This position must be comfortable working independently in the field.

Professional Experience
Candidate must possess a minimum of two years of cumulative work experience. Prior property or facilities management is preferred but not required.

Education
A college degree is suggested but not required. The position does require the ability to communicate effectively and professionally in English, and the ability to perform advanced business mathematical functions.

Physical Demands
Physical demands include the ability to lift up to 50 pounds. The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Attendance/Travel
This position is a full-time salaried position. This position requires the availability to work outside of normal business hours in rare cases of emergency. Regular travel to properties throughout Southeastern Wisconsin is required, with some travel to outlying areas. This position also requires regular attendance at company functions, training, and events. Location of the portfolio is primarily in Southeastern Wisconsin. Candidate must be comfortable working independently in the field.

Licenses/Equipment
A valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable vehicle to fulfill all the job’s functions.

Learning and Development
Maintain a commitment to ongoing professional development and career growth.

Wangard Partners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization

Jobs at Wangard Partners Inc.