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Assistant Property Manager - Residential Apartment Community

Mt. Pleasant, Wi · Sales
Assistant Property Manager- Residential
Reports to: Property Manager/Emma Warner

Wangard Partners is seeking an energetic, self-motivated individual to fill the role of assistant property manager at Tivoli Green Apartments in Mount Pleasant, WI.  We need your help to lease up our new Class A multifamily residential property!  Join our team and help shape the tenant experience through top notch customer service and a culture of caring.   While leasing apartments and working with tenants, we will boost your career through training, mentoring, and exposure to the real estate industry.

Wangard Partners is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Primary Duties:
  • Support current and future residents through superior customer service and professionalism.
  • Manage the leasing tours and the lease execution for all apartments at Tivoli Green.
  • Ensure marketing plans are hitting targets and are adapting to market conditions and trends to maximize occupancy and rental income.
  • Develop and implement a tenant retention plan to create lease renewals and a positive community reputation. 
  • Develop and manage a calendar of move in and move out dates and manage the behind-the-scenes actions to keep the property running smoothly and meeting resident expectations.
  • Support the property manager by assisting with the development and administration of the property’s capital and operating budget.
  • Maintain resident files regarding communication, transactions, rent allowances, concessions, NSF’s, and rent increases with an eye for detail and accuracy.
  • Resolve resident concerns and maintenance requests partnering with the property manager. Look for proactive solutions to create a great experience for all residents.
  • Execute the monthly reporting as directed by the property manager.  Reports may include move in/move out, unit availability, work orders, monthly lease commissions, and past due rent.
  • Initiate necessary evictions by preparing paperwork.  Comply with all legal requirements of this process.
  • Apply all aspects of the Fair Housing Act to interactions with residents and the leasing process.
  • Provide clerical and phone support as needed. 
  • Complete all other duties as assigned by manager.
  • Comply with all Wangard procedures and guidelines to include training, SMART goals, COVID policies, and attending company events.

The following describes the ideal experience and attributes a successful candidate will offer:
  • High school diploma or GED is required.
  • 2 years of multifamily residential experience preferred.
  • Ability to fluently read and write English.
  • Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
  • Excellent communication and customer service skills.
  • Strong administrative and organizational skills.
  • Strong time management skills and ability to prioritize wisely.
  • Ability to drive and access to a car preferred.
  • Knowledge of state law as it relates to fair housing preferred.
Physical Demands
Physical demands include the ability to lift up to 30 pounds.  The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear.  The employee may occasionally be required to climb.  Specific vision requirements include the ability to use close vision; distance vision; color vision; depth perception and the ability to adjust focus.  The employee will be required to work at a personal computer and talk on the phone for extended periods of time.  Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed. 

This position is a full-time hourly position.  This position requires the availability to work some nights, consistent Saturdays, and occasional holidays.  This position also requires regular attendance and active participation/planning at all company functions and events.

Learning and Development
Commit to ongoing professional development and career growth.

NOTE:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as requested to meet the ongoing needs of the organization.
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